Dear Customers,
merchandise shipments to the USA are currently experiencing significant delays and unusually long transit times.
Over the last several weeks, US Postal Service (USPS) is apparently experiencing problems with shipment tracking and speed of processing:
The reason for the backlog, as far as we understand, is the new customs clearance processes in place for US imports as of 2021. We have also determined that, while processing these imports, the USPS has often failed to generate and provide the tracking information as agreed per contract.
What does this mean for you and your shipments?
very long transit times are unavoidable at this time, Please note that, even if our Track and Trace function yields no information on your shipment, this does not necessarily mean that the shipment has been lost.
We kindly ask that you plan for longer transit times for shipments to the USA
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